Terms & Conditions of Service

1: Draw Plans will furnish the client with provisional estimates for the proposed works.

2: The client instructs by email confirming that he/she wishes to proceed with the project and agrees an appointment time and date for a Site Consultation Survey. This appointment may be cancelled or re-scheduled anytime up until 24 hours before the appointment. Any cancellation within the last 24 hours or not showing up for an appointment will incur a cancellation fee of £250 Plus Vat.

3: During the initial on-site consultation Draw Plans will discuss the project in detail and establish a basic design brief. The property will also be measured and photographed during the visit.

4: Draw Plans will provide draft sketches and plans for discussion with the client and make revisions until such a time as design plans for the project are approved.

5: Depending on the project type, the client can expect to have plans available 14/21 days after draft approval.

6: Completed Design Plans will be emailed to the client in PDF format as soon as available.

7: If building plans (Building Control Drawings) are required a further 7/14 days should be allowed.

8: If planning permission, or any other application is required, and Draw Plans have been instructed to deal with the application, Draw Plans will submit the application and all other necessary documents, monitor the application and deal with any queries from the local planning officer.

9: Engineer Survey and Structural calculations, if required for the project, are not included in our initial estimated costs.

10: Any fees due to the local authority or building control are not included in our rates.

11: Intellectual property rights. All plans designed / created by Draw Plans, remain the property of the Draw Plans. In return for an agreed payment, the Draw Plans grants the client/s the use of our plans for a particular project. Our standard release fee for CAD files relating to any particular project is £325 Plus Vat.

12: In general, stage payments are required which include a deposit payment during the on-site consultation survey and further payments at various stages throughout the project. On completion of work, a final invoice will be issued. All invoices are payable within 7 days. Late payments or non-payment will see the project paused until funds have been received. All fees are subject to VAT @ the prevailing rate.

13: We accept secure payments by debit or credit card payment via Paypal. You do not need to register or to have a Paypal account to make a payment. We also accept direct payments using bank to bank transfer. We do not accept cash or cheque payments.

14: Either party, may terminate this agreement by giving 7 days’ notice in writing. Any work already completed or commenced by Draw Plans, will be subject to invoice and payment within 14 days.

15: Late Payment & Overdue Accounts - Interest will be charged on all late payments, over 30 days, at a rate of 10% above base lending rate.

16: Draw Plans is a trading name of Mitehart Group Limited.

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